form not working

  • andreap24
    Asked on March 3, 2017 at 2:30 PM

    I install my form on my website www.andreafriedmanphotography.com under information/ session contract and after submitting a form it says "please wait " and it doesn't go anywhere else. the password for that page is "afp". 

     

    I also try to go on your website to test it but when I finish it tells me my cart is empty and re-directs me to my paypal account. How can i just make it so they pay directly from my form ? 

     

    Thanks

    Jotform Thread 1081440 Screenshot
  • David JotForm Support Manager
    Replied on March 3, 2017 at 6:32 PM

    I tried submitting the form, and I got the same error, it got stuck on "Please wait". I would suggest you to remove your embedded form. And try embedding it with the Iframe code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:

    form not working  Image 1 Screenshot 30

    Make sure to set the scrolling property to "yes", example:

    form not working  Image 2 Screenshot 41

    Let us know if you need more help.