What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are not showing up and I am unable to sign in using my email and password.

    Asked by Sheilah Giles  on March 03, 2017 at 03:33 PM

    My forms have disappeared and I my email/password is not being recognized.

  • Profile Image

    Answered by Ian on March 03, 2017 at 09:04 PM

    I don't see nay user associated with your email account.

    Please provide the registered email id, you registered account with jotform, so we can investigate further.