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    Integrations: Can't complete iContact integration if "Only if user opts in" is selected

    Asked by SFLG on March 03, 2017 at 05:09 PM

    I am trying to integrate iContact to a form I am working on... If i chose the option to always send contacts to iContact it DOES integrate... If I choose the option "only if user opts in".. it does NOT integrate. 

    Please advise

    Page URL:
    https://form.jotform.com/70585308832157

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    JotForm Support

    Answered by Jim_R on March 04, 2017 at 05:46 AM

    You're correct. When integrating directly using Always as the Send Contacts To IContact option, it works perfectly. However, when Only if user opts in is selected, it won't complete the integration.

    I've escalated this to our Devs and although I won't be able to give you any timeframe, rest assured, we'll keep you apprised on this same thread when there's an update. Thanks for reporting this to us. 

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    JotForm Support

    Answered by Scott on March 06, 2017 at 03:50 PM

    Hey SFLG,

    This issue is fixed now. I tested it after the fix and it works as promised.

    Let us know if you ever need anything else,

    Cheers.