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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form does not redirect to Paypal chekcout page.

    Asked by buymorefans on March 03, 2017 at 05:20 PM


    Paypal Form doesn't connect to Paypal on Chrome





    This problem has been going for weeks, went from 2-3 daily sales to 0 since 2-3 weeks.


    It works on other browsers, but not on chrome (which is what people use)



    It end up at a 502 page from Paypal.




    Please help thanks!

    Page URL:

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    JotForm Support

    Answered by ashwin_d on March 04, 2017 at 08:57 AM

    Hello buymorefans,

    I'm sorry for the trouble caused to you. 

    I did test your form which is embedded in your webpage and I am not able to replicate the issue you are having. I sent a test submission and I was redirected to PayPal checkout page successfully. Please check the screenshot below:


    I would suggest you to please test your form again and get back to us if the issue persists.

    Thank you!