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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    bounce list

    Asked by northeastspca on March 03, 2017 at 07:21 PM

    have had forms made up for a few years

    tested them and they worked , just thought no one was using them

    was doing a dramatic changeover and found I was put on a bouce list and that we had been getting requests

    I'm not sure I did it right but I want the requests to be sent to northeastspca@sasktel.net and northeastspca@gmail.com .  Will this be happening from now on or will I have to redo everything?


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    JotForm Support

    Answered by liyam on March 04, 2017 at 12:52 PM


    I have checked your email activity history and found that there was only once instance where an email was sent to you and in which it landed in the bounce list. However, as I no longer see your email address from the bounce list, what we can do is observe if it gets added again or if it is working fine now. You can review your email activity history from this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    But with regarding your attempt to add your gmail account to your email notifications, you may do so by separating each email address on your email notifications settings. You will also need to do this to every form that you wish to be sent to your gmail address. You can check this guide for more information: https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email

    If you have questions or if you need assistance, please let us know.