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ustamidatlanticAsked on March 3, 2017 at 9:22 PM
Hello
I tried to duplicate multiple fields in v4 but it is not working. I get the drop down to choose where "bottom," "top," of "after field." But when I click on any of the options all it does it deselect what I have selected and nothing is duplicated on the form. Can you please provide guidance on how I can duplicate multiple fields on this form? I am trying to create a ranking system for all the fields I have and would hate to have to go through and duplicate each field individually to achieve this. Thank you for your time. -Helen
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Elton Support Team LeadReplied on March 4, 2017 at 1:42 PM
Thanks for reporting.
So far as of testing, I could not reproduce this problem on my forms.
You can find my test below:
Can you please name the form in your account which you're experiencing this problem? Also, what fields from this form you're trying to duplicate?
We'll await your reply.
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ustamidatlanticReplied on March 6, 2017 at 9:59 AM
It is called volunteer sign up. I am trying to duplicate Washington, Dc and everything underneath, Virginia and everything underneath, and Maryland and everything underneath.
Thanks!
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Kiran Support Team LeadReplied on March 6, 2017 at 11:47 AM
I have tried duplicating two fields on your form and was able to duplicate them without any issue. Please see the screencast below:
Could you try opening the form in an incognito or private window or a separate browser to see if that works? Please get back to us if the issue still persists. We will be happy to assist you further.
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gesturepokeReplied on March 23, 2017 at 4:33 PM
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Kiran Support Team LeadReplied on March 23, 2017 at 6:16 PM
@gesturepoke,
Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:
https://www.jotform.com/answers/1100828
Thank you!