What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have been trying since yesterday to upload my own form but your site is not allowing me to do so?

    Asked by mypropertymanagementcloud on March 04, 2017 at 10:33 AM

    Hello. Can you please help me as this seems like a very simple step but for some reason your site is not allowing me to upload my own form.

    I go to Create Form, Import Form-It does not allow me to upload my own form? I want to be able to upload my own form and use your tool to make it fillable-can you please tell me if I can do this with your software?

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    JotForm Support

    Answered by Welvin on March 04, 2017 at 04:27 PM

    If it's a PDF form, you should upload it here: https://www.jotform.com/fillable-pdf-form-creator/. Please note that your PDF must have fillable fields. Otherwise, you'll get a static PDF with just a texts in it. 

    Also, the process might take time depending on the size of the PDF form. Lastly, I would suggest checking the following guide to know more about the fillable PDF:

    https://www.jotform.com/help/312-JotForm-Fillable-PDF-Creator-With-All-Points