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Why I'm not receiving submissions?Asked by Bcurless on March 04, 2017 at 06:34 PM
I have built a simple form that has the user fill out a few fields, adobe e-sign, and then click a submit button.
Everything works, except a copy of the signed document gets sent only to the signer. The requester of the
form(me), gets an email back verifying the person signed, but I don't get an actual copy of the signed document
like the signer receives. Is there a way a copy can be sent to the requester also? Thanks!
I checked your form and the email associated with it in our logs. Emails were sent:
Could you please check if your emails didn't end in Junk/Spam folder by any chance?
If the issue persists, please get back to us.