What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Wondering about the free plan - is 10 payments per month or ever?

    Asked by PlaysInMorris on March 04, 2017 at 09:53 PM

    On your pricing page for payments it says - Receive 10 Payments

    does that mean 10 payments per month or is that the total payments ever?

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    JotForm Support

    Answered by John_Benson on March 05, 2017 at 07:18 AM

    For free user, there is a limit of 10 payment submissions per month. The limit will be reset back to 0 every first day of the month. Please check our pricing guide for more information: https://www.jotform.com/pricing/

    If you want to increase the payment submissions, you need to upgrade your account. Here's a guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    If you have questions, please contact us again. Thank you.