Using form on Facebook page

  • Profile Image
    sunnymusic
    Asked on March 05, 2017 at 05:06 PM

    My form is not completely displaying on my Facebook page. It cuts off the bottom of the form. On the desktop it is fine.

  • Profile Image
    jonathan
    Answered on March 05, 2017 at 06:07 PM

    Please share to us the URL of your facebook page where you have used the form. We need to test the actual form on your facebook page to identify the issue.

    We will wait for your response.

     

  • Profile Image
    sunnymusic
    Answered on March 09, 2017 at 10:14 AM
    https://www.facebook.com/sunnymusic.classes/app/684336108254110/?ref=page_internal
    ...
  • Profile Image
    Kevin_G
    Answered on March 09, 2017 at 04:44 PM

    I have checked your form on different screen sizes and I can see it works fine, the form displays properly, I can see the current iFrame where the form displays is allowed to scroll so if the form has a higher than the iFrame it will properly display. 

    You could also provide us the details about the device or screen resolution where you notice the form gets cut off, we will be glad to further test on our end. 

    Looking forward to your response.