What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account is suspended

    Asked by Kristy  on March 05, 2017 at 06:45 PM

    My account is suspended

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 05, 2017 at 09:19 PM

    Can you please tell us what account that was suspended? I've checked your email and it seems that your email (kristybodden16@gmail.com) has no associated JotForm account.

    We'll wait for your response.
    Regards

  • Profile Image

    Answered by Kristy  on March 05, 2017 at 09:44 PM

    This one

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 06, 2017 at 12:48 AM

    I checked the account associated with the email (TaliaMorenia@gmail.com) and the account was auto-suspended by the Anti-Phishing Tool. That's why you forms has been disabled. I checked your forms and it seems that there are fields that are against our  Terms of Use. Hence, I have now re-activated your account.

    Let us know if you need further assistance.
    Regards