What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dwolla Integration: Invalid Client Configuration

    Asked by torreszach on March 05, 2017 at 07:04 PM

    Hello,

    I have followed every instruction in https://www.jotform.com/help/360-Setting-Up-Dwolla-Integration-With-JotForm to a T am still getting an "invalid client configuration refer to OAuth documentation" error. 

    I am using the subscription service payments.

    Please help.

     

    Thanks,

    Zach

    Page URL:
    https://form.jotform.com/70477306343152

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    JotForm Support

    Answered by Chriistian on March 05, 2017 at 09:38 PM

    I checked your form and I noticed that you have missing fields in the condition. Kindly fix this missing fields.

     

    Please also remove first the item/product and re-add it. Make sure that the gateway settings should not have any errors on its configuration. And after this, please check again your form. 

    If the issue still occurs, please let us know.
    Regards.

     

     

  • Profile Image

    Answered by Zach on March 05, 2017 at 09:45 PM

    I completely deleted the integration and the products twice. Double checked all of my settings and the error continues to occur

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    JotForm Support

    Answered by Chriistian on March 06, 2017 at 01:09 AM

    I am still able to see the error on the condition on your form. If you have re-added the products, you should also check the conditions set.

     

    Please also check and update your OAuth redirect URL to https://www.jotform.com/api/dwolla/complete.php. If the issue still persists, we will escalate this issue to the second level for further checking.

    Regards

     

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    Answered by torreszach on March 09, 2017 at 07:05 PM

    Hey,

    So I just said screw it and made a total new form and it still doesn't work. Here's the form: https://form.jotform.com/70677480835163

    Remade an api application and it still doesn't work. I've followed every instruction to the T and I'm just getting pissed and frustrated now. I've deleted and remade my initial listing several times and double checked all of my links. Attached are screenshots.

    Really needing a solution sooner rather than later.


    Thanks,

    Zach

     

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    JotForm Support

    Answered by Chriistian on March 09, 2017 at 10:09 PM

    I checked your form (https://form.jotform.com/70677480835163) and I was able to replicate the issue. When I tried to submit your form this is the error that appears:

     

    I will forward this issue to our backend for further investigation. We cannot give you an ETA for when it will be fixed. Rest assured you will be informed in this thread if there are any updates.

    Regards

  • Profile Image
    JotForm Support

    Answered by NeilVicente on March 10, 2017 at 08:19 AM

    Your Dwolla credentials work on sandbox mode, which means it is from a sandbox account.

    Please do note that you must use a live Dwolla account to accept real payments.

    If the purpose of the sandbox account is for testing, kindly set your form's payment configuration to use sandbox environment.

     

    When your live account is ready, switch this option off so you can start accepting payments with your form.