What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I post my link in a FB post, it states for unavailable :(

    Asked by BRIGHTYOGIS on March 05, 2017 at 09:46 PM

    I have not had this problem before.  Thank you for your help :)

    Screenshot
  • Profile Image
    JotForm Support

    Answered by liyam on March 06, 2017 at 01:14 AM

    Hello,

    I just checked the link via FB and it appears differently now.

    In any case, if you need to update the information when sharing the link on facebook, you may clear the sharer cache of the link. You can read this blog article by someone I found online for more information how: http://www.idiotinside.com/2016/04/14/clear-facebook-sharer-cache-using-facebook-batch-invalidator/

    If you have other questions, please let us know.