Why is my account auto-suspended again?

  • Jerome Mandin
    Asked on March 6, 2017 at 4:27 AM

    My account is suspended. Can you tell me why ? and re-activated it please ?

  • Ashwin JotForm Support
    Replied on March 6, 2017 at 8:24 AM

    Hello Jerome,

    Upon checking your account "jeromemandin", I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you. Do try to sign in to your JotForm account and get back to us if you have any trouble.

    Thank you!