What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Support

    Form Builder v4: Builder is loading cut-off

    Asked by owen on March 06, 2017 at 07:59 AM

    User's form with the ID 70451606642957 is loading with a grey space below. 

    I can replicate this on the cloned version as well. 

    Thank you.

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    JotForm Support

    Answered by Scott on March 06, 2017 at 12:15 PM

    Hey Owen,

    This due to the injected CSS which goes like:

    I couldn't come up with any logical explanation about why would our user need a CSS code like this but, if they delete this CSS from their form, issue will be resolved.