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  • Profile Image

    Language Problem

    Asked by vetrinavenditaonline on June 20, 2012 at 06:12 AM

    Hallo,

    I would like to know if there is a way to change paypal language when using your payment form.

    I mean that using your paymant form leads the puchaser to the main page of paypal but once there the default language is set n English.

    I need that page to be in Italian moreover the users can't even set it in Italian because the available languages are French, German and English.

    Can you do anything to modify the default language in Italian with your form? Because when using the paypal cart it leads me to an Italian page.

    Thanks in advance

    Daniele Di Donato

  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 20, 2012 at 06:51 PM

    Daniele,

    Sorry but we do not yet have an option to change the Paypal order page's default language. To my knowledge though, when the user logs in to their Paypal account (in the order page), the language set in their account profile will take over the rest of the transaction.

    Still, I understand that if the user has very little knowledge of the English language, they will have a hard time logging in.

    With that in mind, I have passed a ticket to our developers to see if they can add a language option in our Paypal payment integration tool.

    You will be informed if there are any updates.

  • Profile Image

    Answered by vetrinavenditaonline on June 20, 2012 at 07:55 PM
    I hope to hear news from you soon.

    Greetings

    Daniele Di Donato
    Vendita e assistenza prodotti online
    Tel.3485711915
    www.vetrinavenditaonline.weebly.com
    oppure
    http://stores.ebay.it/Vetrina-vendita-online
    vetrina vendita online Youtube ebay facebook_logo
    Partita IVA: 01349131217
    Regole sulla restituzione dei prodotti:
    Il consumatore può revocare il proprio ordine entro il termine di dieci giorni lavorativi dalla consegna della merce. All’interno dei dieci giorni il consumatore può recedere dal contratto senza fornire alcuna spiegazione e senza il pagamento di penalità. Il recesso deve essere comunicato telefonicamente o a mezzo di raccomandata con avviso di ricevimento a cui deve seguire una risposta. La restituzione della merce senza avviso, non comporta automaticamente un valido diritto di recesso dal contratto parti. La spese per la riconsegna della merce gravano sul consumatore. Vetrina dell’arredamento snc, infine, restituirà il prezzo pagato dal consumatore entro 30 giorni dal ricevimento della dichiarazione di recesso.
    Altre info: http://www.camera.it/parlam/leggi/deleghe/testi/05190dl.htm
    In caso di restituzione:
    1. Non verrà rimborsato il costo del trasporto.
    2. Le spese di restituzione sono a carico del cliente.
    3. Il prodotto, gli imballi ed il contenuto della scatola devono essere riconsegnati come nuovi, integri e non scondizionati.
    4. Il prodotto non deve essere stato utilizzato ma solo visionato.
    5. Se il prodotto viene riconsegnato non rispettando i punti 1,2,3 e 4 verrà rimborsato in misura parziale a nostro insindacabile giudizio in base alle condizioni di usura del prodotto, degli imballi e del contenuto della scatola.
    Le spese per la rispedizione del prodotto guasto, difettoso o non conformi, sono sempre a carico del cliente.



    Da: JotForm Support Forum [mailto:jotform@jotform.com]
    Inviato: giovedì 21 giugno 2012 0.51
    A: vetrinavenditaonline@gmail.com
    Oggetto: Re: Language Problem

    A new response has been received:
    JotForm
    Answered by NeilVicente
    Daniele,
    Sorry but we do not yet have an option to change the Paypal order page's default language. To my knowledge though, when the user logs in to their Paypal account (in the order page), the language set in their account profile will take over the rest of the transaction.
    Still, I understand that if the user has very little knowledge of the English language, they will have a hard time logging in.
    With that in mind, I have passed a ticket to our developers to see if they can add a language option in our Paypal payment integration tool.
    You will be informed if there are any updates.
    View this thread on JotForm Support Forum Unsubscribe
  • Profile Image
    JotForm Support

    Answered by liyam on December 11, 2012 at 05:10 AM

    Hello, vetrinavenditaonline. You can now set a specific country/language to your checkout page.  You can modify this on your Paypal wizard's account information page.

    Note: Setting it to Default means it will select the country set on your Paypal account.

    Please let us know if you have questions.

    Thanks.