How can I cancel my subscription?

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    theregalfind
    Asked on March 06, 2017 at 02:56 PM
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    Mike_G
    Answered on March 06, 2017 at 04:28 PM

    You can cancel your subscription through the Billing section of your accounts page (https://www.jotform.com/myaccount/billing)

    Just click the Starter Plan

    then click the "Cancel Subscription" after.

    Or if you want, with your permission, we can cancel your subscription for you and put your account back to free on our end.

    Please let us know how would you like to proceed. We will wait for your response.

    Thank you.

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    theregalfind
    Answered on March 09, 2017 at 10:16 AM
    Canceling the subscription would be great! Thank you!
    Jessica Regele
    ...
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    Mike_G
    Answered on March 09, 2017 at 03:07 PM

    I have canceled your subscription immediately as you requested and refunded the last payment in full. The amount refunded ($19.00) will reflect in your bank within 5 to 10 business days.

    If you have other questions regarding this, please feel free to contact us again anytime.

    Thank you.