How can I cancel my subscription?

You can cancel your subscription through the Billing section of your accounts page (https://www.jotform.com/myaccount/billing)

Just click the Starter Plan

then click the "Cancel Subscription" after.

Or if you want, with your permission, we can cancel your subscription for you and put your account back to free on our end.

Please let us know how would you like to proceed. We will wait for your response.

Thank you.

Canceling the subscription would be great! Thank you!
Jessica Regele
...

I have canceled your subscription immediately as you requested and refunded the last payment in full. The amount refunded ($19.00) will reflect in your bank within 5 to 10 business days.

If you have other questions regarding this, please feel free to contact us again anytime.

Thank you.