What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why options in a drop-down field are not in proper order?

    Asked by tsra on March 06, 2017 at 04:22 PM

    I need help with a dropdown menu.  For some reason the answers are not showing up in order and It is happening on two different forms.   Screenshot attached


    https://form.jotform.com/tsra/introCanoe   and  https://form.jotform.com/tsra/intro1  

    It's only happening on the one question about boat rentals.


    Any help that I can get would be awesome.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Nik_C on March 06, 2017 at 06:08 PM

    You had the Shuffle value option switched on for that drop-down field:

    So that's why the options for randomized in that field. If you switch it off they will be in the order you entered.

    Let us know if you have any further questions.

    Thank you!