What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Now that I have set up jotform to redirect to paypal for people to make payments through, is there anything on PayPal's end that I need to do?

    Asked by UWECPL on March 06, 2017 at 05:09 PM

    I've never really used PayPal and Jotform together so I'm sort of confused on how it works/how to get everything connected. Now that I have set up jotform to redirect to paypal for people to make payments through, is there anything on PayPal's end that I need to do in order to accept the money that is paid to order items from my jotform? This is a form for my powerlifting teammates to order gear. Their money goes to our club's account, and later on a full order will be sent to the gear distributer we are purchasing through.

    Page URL:
    https://form.jotform.com/70609375147157

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    JotForm Support

    Answered by Chriistian on March 06, 2017 at 07:14 PM

    Hi there,

    Your PayPal integration to you form seems to be setup correctly. Have you tested your form and tried submitting while in Sandbox Mode? If not yet, please test in Sandbox Mode first because it will help you see if the integration works.

    I can see that in your setup, Sandbox Mode is currently disabled. If you are now collecting payments, you just need to make sure that your PayPal account is active.

    Let us know if you need further assistance.

     

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    Answered by UWECPL on March 08, 2017 at 03:31 PM

    How do I enable sandbox mode to set this "test" up?

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    JotForm Support

    Answered by jonathan on March 08, 2017 at 05:54 PM

    Please refer to our user guide here How-to-Test-Paypal-Payment-Form

    Let us know if you need further assistance.