- RIVSummerAsked on March 06, 2017 at 06:34 PM
It is imperative that we be receiving the email notifications when a form is completed, but we are no longer receiving them. We received the first 9, but it stopped afterwards. I deleted the previous notification setting and created a new one, but they are still not coming through. They are not being directed to my Junk Mail folder or to any other folders.Page URL:
- JotForm SupportjonathanAnswered on March 06, 2017 at 09:08 PM
I found that one of the recipient email you used on your form was in bounce list due to this reason.
Reason(s) : smtp; 552 5.2.2 User's mailbox is full
I have fixed and removed it now. New incoming emails should get through.
Let us know if issue persist.