I cannot log in due to multiple log in attempts

  • Jamalul Azizi
    Asked on March 6, 2017 at 9:18 PM

    I forgot my log in password but tried a few times. After several unsuccessful attempts, I got this message 'You have reached your log in limit'.

    I tried to retrieve my password but did not get any link from JotForm.

    Kindly help.

    TQ

     

    Page URL: http://www.mabip.com
  • liyam
    Replied on March 7, 2017 at 12:30 AM

    Hello,

    I checked your email history and found that the emails sent to you landed on the bounce list. However, upon checking, your email address is no longer included there. I also have sent a password reset email. Please check your inbox or your spam folder for the instructions.

    If you have questions, please let us know.

  • George Sclavounos
    Replied on March 10, 2017 at 1:57 PM

    . After several unsuccessful attempts, I got this message 'You have reached your log in limit'.

  • Jeanette JotForm Support
    Replied on March 10, 2017 at 5:18 PM

    Try in a few hours later. Also delete your browser cache and cookies.

  • jimziegler
    Replied on March 10, 2017 at 5:31 PM

    I have the same issue

     ..

  • liyam
    Replied on March 11, 2017 at 12:24 AM

    Hello jimziegler,

    I have moved your comment on to a new thread in order to assist you better. We'll provide you a response in a short while.

    Thanks.

  • michael bailey
    Replied on March 14, 2017 at 9:12 AM

    I keep getting an error message saying I have reached my login attempt limit. It will not allow me to reset my password. Please Help
  • Kevin Support Team Lead
    Replied on March 14, 2017 at 10:28 AM

    Michael, 

    I have moved your comment to another thread, it can be found here: https://www.jotform.com/answers/1091052