What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm getting this same error:Authentication/Authorization Failed

    Asked by drea002 on March 06, 2017 at 10:21 PM

    I'm getting this same error:

    Authentication/Authorization Failed


    You do not have permissions to make this API call



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    JotForm Support

    Answered by Chriistian on March 06, 2017 at 10:34 PM

    That probably means the API keys you entered are not active. Please see this guide: How to Obtain PayPal API Credentials.

    If you still encounter the issue, please let us know.