What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What are limits of free service?

    Asked by Cliveg on March 07, 2017 at 05:31 AM

    Dear Sir/Madam,


    If I have the free service without the upgrade, does a form view simply refer to someone viewing the form on my website (ie just viewing the widget on my page without even filling it out). Also, when people submit a form, where do I collect the data from?





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    JotForm Support

    Answered by Nik_C on March 07, 2017 at 09:31 AM

    Hello Clive,

    Form view counter will trigger anytime the form is viewed, doesn't matter if it is embedded or not. Also, refreshing of the form will trigger the counter as well (each time).

    So, doesn't matter if the form is filled, it will trigger the view counter.

    You can view submissions in Submissions tab:

    Or you can view in your email if you created the Notifier before: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If you have any further questions please let us know.

    Thank you!