What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm getting an error when submitting the form

    Asked by jeseirys on March 07, 2017 at 07:28 AM

    Mis formulario los he configurado y funcionaban bien pero ya tengo tiempo con esta situación que me dice este mensaje después de un rato que he dado click en enviar:

    submit.jotformz.com ha tardado demasiado tiempo en responder.

     

    Pasa con todos los formulario y no se que hacer no me gustaría dejar de usar este servicio pues me gusta mucho.

    Page URL:
    https://form.jotformz.com/70645732850660

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    JotForm Support

    Answered by Welvin on March 07, 2017 at 10:33 AM

    I was able to submit the form, so I think the problem is specific to your region. Please check your internet settings, maybe try to reset it to see if that will fix the problem. If not, try changing your DNS. Try Google Public DNS: 

    https://developers.google.com/speed/public-dns/

    After your change the DNS settings, you should clear your DNS cache before accessing the form.

    http://www.noip.com/support/knowledgebase/how-do-i-flush-my-windows-dns-cache/

     

    Let us know if the above solutions won't work.