I'm getting an error when submitting the form

  • jeseirys
    Asked on March 7, 2017 at 7:28 AM

    Mis formulario los he configurado y funcionaban bien pero ya tengo tiempo con esta situación que me dice este mensaje después de un rato que he dado click en enviar:

    submit.jotformz.com ha tardado demasiado tiempo en responder.

     

    Pasa con todos los formulario y no se que hacer no me gustaría dejar de usar este servicio pues me gusta mucho.

  • Welvin Support Team Lead
    Replied on March 7, 2017 at 10:33 AM

    I was able to submit the form, so I think the problem is specific to your region. Please check your internet settings, maybe try to reset it to see if that will fix the problem. If not, try changing your DNS. Try Google Public DNS: 

    https://developers.google.com/speed/public-dns/

    After your change the DNS settings, you should clear your DNS cache before accessing the form.

    http://www.noip.com/support/knowledgebase/how-do-i-flush-my-windows-dns-cache/

     

    Let us know if the above solutions won't work.