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    Submission button requiring field that has already been filled out

    Asked by drylander on March 07, 2017 at 08:30 AM

    I have created an acknowledgement field at the top of my form.  However, whenever I click submit all data is lost and the form is not submitted.  The error that is brought back is that the Acknowledgement field is not checked.  I have double and triple checked to ensure it is indeed filled out before submitting. 


    Thank you,





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    Answered by Ian on March 07, 2017 at 11:35 AM

     I did test your form and I am able to replicate the issue you are having, It took quite some time to figure out the cause of this issue. 

    The solution to the issue is to add the option text for the check box as shown in the screenshot below:

    I had cloned the form at https://form.jotform.com/70654798543974

    You can test and clone it, if you want.