Why coupon field is showing even though there is no coupon created?

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tyl
Asked on March 07, 2017 at 10:19 AM
Hi Guys
Just inserted stripe into my form and connected and verified with my stripe account successfully, created the product and bingo....perfect, except for one annoying thing, in the payment section it has an option for a Coupon....can I remove this as we dont do coupons! Here is my website page https://www.theyachtlondon.com/memtest.html
Cheers
Paul

This is a re-post of a comment on Mastering Payment Form Integrations with JotForm
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JotForm Support

Nik_C
Answered on March 07, 2017 at 01:08 PM

Hello Paul,

I checked your form and that field shouldn't appear if there are no coupons. Meaning, if you delete all coupons field should disappear.

But when I checked your payment I couldn't find any coupon created.

Please allow me some time to investigate this for you.

I'll get back to you as soon as possible.

Thank you!
JotForm Support

Nik_C
Answered on March 08, 2017 at 08:08 AM

Thank you for your patience.

I tried to find why the Coupon is showing even though there is no coupon created. As I said, the coupon code field shouldn't show if there are no coupons created, so please use this CSS to hide it:

.coupon-container {

display:none!important;

}

Just copy and paste in your Custom CSS field.

Hope it helps.

Let us know if you have any further questions.

Thank you!
tyl
Answered on March 08, 2017 at 03:53 PM

Hi

Thanks for the coding...unfortunately it does not work.

Please advise?

Regards

Paul
JotForm Support

Nik_C
Answered on March 08, 2017 at 05:08 PM

Hello Paul,

My apologies, this is the correct code:

#coupon-container {

display:none!important;

}

I did the change in your form already so please check and let us know how it worked.

Thank you!