What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Change email that receives notification about form submissionsAsked by wolfgrants on March 07, 2017 at 11:13 AM
I have forms in my account under my administrator email address (lets call it email1). I want to specify a different email address (call it email2) to actually receive notifications when forms are submitted. I went into "Settings", then "Emails", then for each notification, on the "Recipients" tab, in the "Recipient email" box, I typed email2. Also added email2 as a subuser in my account settings. But still, all notifications about form submissions are coming back to email1. How do I change this?
This is a duplicate thread to https://www.jotform.com/answers/1083744 which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.