Change email that receives notification about form submissions

  • wolfgrants
    Asked on March 7, 2017 at 11:13 AM

    I have forms in my account under my administrator email address (lets call it email1). I want to specify a different email address (call it email2) to actually receive notifications when forms are submitted. I went into "Settings", then "Emails", then for each notification, on the "Recipients" tab, in the "Recipient email" box, I typed email2. Also added email2 as a subuser in my account settings. But still, all notifications about form submissions are coming back to email1. How do I change this?

  • Kiran Support Team Lead
    Replied on March 7, 2017 at 1:20 PM

    This is a duplicate thread to https://www.jotform.com/answers/1083744 which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!