What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    This is just a thread to say thank you

    Asked by dballintyn on March 07, 2017 at 11:54 AM

    Thank you so much to all the employees who helped in resolving the multiple issues that I have had in terms of the billing for our Jotform plan. I am very grateful to the agents who have responded so well.

    With gratitude,


  • Profile Image
    JotForm Support

    Answered by AIDAN on March 07, 2017 at 02:15 PM

    Hi Dolores, thank you for the kind words. On behalf of everyone involved in addressing your request, you are most welcome.

    We work hard to assist our customers to the best of our abilities, and your feedback reinforces our belief that it's well worth it. Thank you.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on March 07, 2017 at 02:50 PM

    What a nice feedback, Dolores. we appreciate it!

    This is what really motivates us here at Jotform to always put our best effort in order to deliver the best customer satisfaction.