What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my email on a bounce list

    Asked by jtaplin on March 07, 2017 at 02:00 PM

    not getting form submission


    Page URL:

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    JotForm Support

    Answered by jonathan on March 07, 2017 at 05:08 PM

    Your email service was rejecting the JotForm emails. This was the reason your email ended up in the bounce list.

    I have fixed this now and removed your email in the blocked list. You should now be able to receive new incoming email.

    Let us know if issue still persist.