How can I change the PayPal account used on for subscription payment?

  • HamFringe
    Asked on March 7, 2017 at 2:27 PM

    hi there-

    Is it possible for us to switch the paypal account used for our billing?

    I see the option to change the credit card within the paypal account- but not the option to switch paypal accounts.

    Please let me know if you can help me with this!

    Thanks,

    claire 

    416-819-1612

     

  • Kevin Support Team Lead
    Replied on March 7, 2017 at 5:34 PM

    Since you're using PayPal you cannot change the account currently used, you would need to cancel the current subscription and purchase a new one using the new PayPal account.