Email Notifications: Not receiving notifications

  • Profile Image
    dtheis
    Asked on March 07, 2017 at 03:11 PM

    I have entered 3 email addresses for the form to be sent to, but none of the addresses are receiving notifications.

  • Profile Image
    Chriistian
    Answered on March 07, 2017 at 06:10 PM

    Hi there,

    I checked your form http://www.jotform.us/form/70654022502141 and the email notifications seem to have not been properly set as shown below.

     

    There are missing fields. Perhaps you have deleted an email field that you have previously connected to your email notifications. If you look inside your email notifications, you will see that the recipients fields are empty.

     

    Please add emails to the Recipient Emails field in order to receive your email notification properly.

    Let us know if you need further assistance.

    Regards.