What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Blocked e-mail address?

    Asked by motorsportmonster on June 20, 2012 at 01:19 PM

    Was trying to send a test e-mail from JotForm and a message popped up that the address was blocked by JotForm.  The address is:

     

    parts@interstatecycle.com

     

    We must have blocked it somehow and I'm wondering how to unblock.

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    JotForm Support

    Answered by Goldo on June 20, 2012 at 01:21 PM

    I have removed parts@interstatecycle.com from the bounce list.

    Reason(s) : 5.1.0 - Unknown address error 550-'cuda_nsu unknown user '

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    Answered by motorsportmonster on June 20, 2012 at 06:32 PM

    Thank you.  Seems to work now. 

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    JotForm Support

    Answered by Mike_T on June 20, 2012 at 06:37 PM

    You are welcome.

    Thank you for using our services!