How can that sub-user have access to the amount of submisssions and space from the original account?

  • ReinhardtResLife
    Asked on March 7, 2017 at 4:16 PM
    How can that sub-user have access to the amount of submisssions and space from the original account?
  • Jan
    Replied on March 7, 2017 at 5:42 PM

    The limits will be counted on the account where the form belongs to. If the form is under the Main account, then the monthly submissions and other limits will be charge under the Main account.

    This means that if you are a Sub-user and you are under the Free plan, then the Free plan limits will be applied to you.

    The purpose of having a Sub-user is to share forms to a Free or Paid user. The sub-user can view the submissions and edit the forms.

    Please check this guide: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User.

    If you have any questions, please let us know. Thank you.