Upgrade to Paid Account

Hello,

 

I have been using the free account and want to upgrade to a paid account.

What is holding be back is an issue that I am having.

I have my manager report form set up to send emails to 5 people and Jot Form only send it to the first email on the list?

Is there a way to fix this? I need my manager report to go out to all 5 people listed?

I really want to sign up for a paid account and use Jot Form for my company.

 

Thanks

Stan

Hello Stan,

I'm glad that you decided to upgrade your plan.

I checked emails associated with your form and some of them ended in the Bounce list:

1) carleencandco@sbcglobal.net:

Reason(s) : smtp; 553 5.3.0 alph157 DNSBL:ATTRBL 521< 129.121.160.144

2) bethcandco@sbcglobal.net:

Reason(s) : smtp; 553 5.3.0 alph167 DNSBL:ATTRBL 521< 129.121.92.134

3) meredithcandco@sbcglobal.net:

Reason(s) : smtp; 553 5.3.0 flpd568 DNSBL:ATTRBL 521< 209.126.123.106

4)joycandco@sbcglobal.net:

Reason(s) : smtp; 553 5.3.0 alpd682 DNSBL:ATTRBL 521< 209.126.123.106

I removed them all from the Bounce list and that was the reason why your managers didn't receive their emails.

In order to prevent this problem please check this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

Also, you can check and remove your emails from the Bounce list by checking this guide: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

If you need any further assistance please let us know.

Thank you!

Thank you very much that's great! I really like your service and want to continue with it in my company.
Thank You,
Stan Bialecki
Chameleon Haircolor Café & Spas
www.chameleonhcc.com
North Haven 203-234-7900
323 Washington Ave North Haven, CT
...

Thank you very much that's great! I really like your service and want to continue with it in my company.
Thank You,
Stan Bialecki
Chameleon Haircolor Café & Spas
www.chameleonhcc.com
North Haven 203-234-7900
323 Washington Ave North Haven, CT
...

Thank you very much that's great! I really like your service and want to continue with it in my company.
Thank You,
Stan Bialecki
Chameleon Haircolor Café & Spas
www.chameleonhcc.com
North Haven 203-234-7900
323 Washington Ave North Haven, CT
...

Thank you very much that's great! I really like your service and want to continue with it in my company.
Thank You,
Stan Bialecki
Chameleon Haircolor Café & Spas
www.chameleonhcc.com
North Haven 203-234-7900
323 Washington Ave North Haven, CT
...

Thank you very much that's great! I really like your service and want to continue with it in my company.
Thank You,
Stan Bialecki
Chameleon Haircolor Café & Spas
www.chameleonhcc.com
North Haven 203-234-7900
323 Washington Ave North Haven, CT
...

Hello Stan,

Thank you for your feedback, we appreciate that. 

I'm glad you like our Service.

Cheers!