Google Spreadsheet not updating

  • jmdarabos
    Asked on March 7, 2017 at 6:19 PM

    3rd party integration hasn't worked since this morning. Any ideas?

    Page URL: https://form.jotform.com/61623528069156
  • jonathan
    Replied on March 7, 2017 at 8:00 PM

    Have you already tried doing re-integration process?

    That is, remove first the current integration, save your form, and then re-integrate it again to google spreadsheet. Usually this process will refresh the connection to google spreadsheet and resolve disconnection issue.

    User guide: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    Please let us know if issue still persist even after doing this already.

    Thanks.