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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Spreadsheet not updating

    Asked by jmdarabos on March 07, 2017 at 06:19 PM

    3rd party integration hasn't worked since this morning. Any ideas?

    Page URL:
    https://form.jotform.com/61623528069156

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    JotForm Support

    Answered by jonathan on March 07, 2017 at 08:00 PM

    Have you already tried doing re-integration process?

    That is, remove first the current integration, save your form, and then re-integrate it again to google spreadsheet. Usually this process will refresh the connection to google spreadsheet and resolve disconnection issue.

    User guide: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    Please let us know if issue still persist even after doing this already.

    Thanks.