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    iFrame embedded form is not loading and I get a white page instead

    Asked by dramaspecialist on March 07, 2017 at 07:24 PM

    Issue: Iframe is intermittently not loading in multiple browsers (Chrome/Firefox/IE). The error occurs on the upload file page. Help. 

    Page URL:
    https://form.jotformpro.com/70653090788969

    Screenshot
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    JotForm Support

    Answered by Chriistian on March 07, 2017 at 09:23 PM

    I cloned your form and I checked it to different browsers (Firefox/Chrome/IE). The iframe loads fine on my end.

    IE:

    Firefox: 

    Chrome:

    Are you still experiencing the issue? The iframe takes seconds to load but eventually, it loads to the browser on my end. Can you please check it on your end and let us know if the issue still occurs.

    Regards

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    Answered by dramaspecialist on March 09, 2017 at 10:35 AM
    I am still having the issue. I disabled the iframe and posted the link (which opens in a new window) and it works.
    — 
    Cheers
    Logan St. Clair
    Twitter:  @dramaspecialist   Email: logan.stclair@peelsb.com  
    Phone: 905-793-5451 Ext.423
    ...
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    JotForm Support

    Answered by AIDAN on March 09, 2017 at 06:42 PM

    Hi Logan,

    Did you try to embed the form using one of the other methods, such as the embed one, to see if this issue only happens when you use the iFrame method?

    Apologies for the inconvenience.