What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not working - takes too long to respond'

    Asked by master1302 on March 07, 2017 at 11:08 PM

    Hi Team, 


    We encountered problem with jotform today. the submission of form is unsuccessful and sometimes takes too long to respond please refer to screenshot. For your quick response please. We're on operation right now. 



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    JotForm Support

    Answered by Kiran on March 08, 2017 at 12:45 AM

    The issue should be resolved by now. Unfortunately, we had a temporary issue with the CPU utilization of our submission server and it is fixed now. Please check now and let us know if you are still experiencing any issues.

    We are sorry for the trouble caused.

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    Answered by master1302 on March 08, 2017 at 12:58 AM

    Its working now. Thanks for your quick response to this incident.