What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form cannot be submitted

    Asked by nuparadygm on March 07, 2017 at 11:27 PM

    We have three forms, but none can be submitted. Loading of form is working but keep waiting after clicking the submit button.

     

    We tried submit via a mobile (different ISP), same problem.

    Page URL:
    https://form.jotform.me/53100701860442

    Screenshot
  • Profile Image

    Answered by nuparadygm on March 08, 2017 at 12:33 AM

    Problem solved automatically after a while.

  • Profile Image
    JotForm Support

    Answered by Kiran on March 08, 2017 at 12:52 AM

    Thank you for your confirmation. Unfortunately, we had a temporary issue with the CPU utilization of our submission server and it is fixed now. Let us know if you are still experiencing any issue. We will be happy to take a look again. 

    We are sorry for the trouble caused.