I purchased an annual subscription of the bronze about 2-3 months ago. I need to upgrade to a silver however, there does not seem an option to prorate

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    Asked on March 08, 2017 at 01:07 AM
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    Answered on March 08, 2017 at 03:06 AM

    I checked your account and I noticed that you are currently in Bronze Bi-Yearly Subscription. If you want to upgrade to Silver Plan, you need to cancel first your Paypal Subscription manually. Please refer to this guide on How Can I Cancel My PayPal Subscription?

    After you have successfully canceled your current subscription, do get us back so that we can take further actions.