What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will the account subscription renewed automatically?

    Asked by ColasRoadbridge on March 08, 2017 at 07:14 AM
    Also our jot form subscription is up for renewal, will this be taken automatically from the credit card that setup the account, just need to know as need to notify our account department.
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    JotForm Support

    Answered by Kiran on March 08, 2017 at 07:28 AM

    I see that your account is currently holding Economy bi-yearly subscription plan which will be renewed by 10 Mar, 2017. It will be charged automatically on the credit card ending 5359 which is already on the file with our payment processor. You may manage your account subscription by following the link below:

    https://sites.fastspring.com/interlogy/order/s/INT150311-8957-45513S

    Thank you!