Forms not sending nor syncing with Dropbox

  • dhpahf
    Asked on March 8, 2017 at 10:58 AM

    I am having serious issue with a form.

    It is not sending the alert email to the list of emails included
    , nor is it syncing with Dropbox. 

    There have been multiple submissions that have failed to send an sync, and we need to have it fixed ASAP.

    This is not the first time I am bringing this up. 

    Page URL: https://form.jotform.com/61994631292160
  • BJoanna
    Replied on March 8, 2017 at 12:27 PM

    Sorry form inconvenience this may caused you. I have tested Dropbox integration on my cloned for and it is working properly. 

    Forms not sending nor syncing with Dropbox Image 1 Screenshot 20

    Please test your form again and if integration is not working, reintegrate your form with Dropbox. remove integration and integrate your form again. 

    https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm 

    I have move your issue with email Notifications to separate thread and we will provide you an answer there shortly.

    https://www.jotform.com/answers/1084938