why did half of my registrations disapear?

  • ryanmouttet
    Asked on March 8, 2017 at 11:12 AM

    I just checked this morning and previously had 1015 registrations and now i have 500 ish. Can you advise why? 

  • David JotForm Support
    Replied on March 8, 2017 at 12:23 PM

    It looks like your account was over limit for stored submissions at some point.  When that happens, submissions in excess of the most recent 500 are hidden.  Since your account is Bronze, they should have been restored but it looks like they were not.

    I restored the hidden submissions and they are now available once again.