What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do I have to use the older version of JotForm to customize PayPal product form templates?

    Asked by stolly11 on March 08, 2017 at 11:37 AM
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    JotForm Support

    Answered by AIDAN on March 08, 2017 at 12:35 PM

    Hi, thank you for contacting us.

    Could you please provide us with more information such as the form ID or URL, and a description of the issue you're facing, so we can assist you better?

    Thank you in advance. We are awaiting your reply.

  • Profile Image

    Answered by stolly11 on March 09, 2017 at 10:35 AM
    Thanks for your response- I'm trying to change the camps area- I do not see
    the same interface as before with the update. Should I make a whole new
    form or revert to the old version of jotform?
    [image: Inline image 1]
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    JotForm Support

    Answered by Aury on March 09, 2017 at 06:28 PM


    You are able to switch to our v3 Jotform version, if you are more comfortable working under this version, as shown in the following image:

    Please refer to this helpful guidelines: https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal.

    Let us know if we can further assist you.

    Best Regards.