Users were not able to view embedded form on the website

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    francescopz
    Asked on March 08, 2017 at 02:29 PM

    Hello:

    A number of our customers at government facilities are informing us that they are unable to view/access our course registration form. This form was created using JotForm and embedded into a secure web page. I read some articles/posts indicating a similar issue in 2012. Has this issue been resolved?

    Please advise,

    Francesco

     

  • Profile Image
    jonathan
    Answered on March 08, 2017 at 04:27 PM

    I can see your form working just fine on the website page you mentioned.

     

    It is possible the user have issue on their browser also. If they continue to have issue, you can also suggest to them to try different browser. Try Chrome or Firefox browser.

    Hope this help. Let us know if you need further assistance.