What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account is auto suspended. How do I fix this?

    Asked by Erin   on March 08, 2017 at 04:58 PM
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    JotForm Support

    Answered by david on March 08, 2017 at 06:52 PM

    I checked your account and it looks like our phishing detector mistakenly suspended your account.  Apologies, your form do look to be within our terms of use.

    I activated your account and your forms are usable once again.

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    Answered by irfanchair  on May 18, 2017 at 03:13 AM
      My account is auto suspended to. How do I fix this?
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    JotForm Support

    Answered by Sven on May 18, 2017 at 03:58 AM

    Hi, 

    I checked your account and it's active, so there's no issue there.

    Can you please try to login again and see how you get on? If the issue still persists, please let us know, but post your question in a separate thread.

     

    Thank you!