What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    por que esta aparecendo suspend em minha conta

    Asked by Carlos Henrique   on March 08, 2017 at 06:16 PM

    Não consigo acessar minha conta, ....

    Page URL:
    https:www.crediallpr.com

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    JotForm Support

    Answered by Ian on March 08, 2017 at 08:58 PM

    Please note that accounts haven't been logged in for a long time are set to dormant status. I reactivated your account. However, I suggest you to test your form once again just in case before you proceed. 

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    Answered by Carlos Henrique   on March 09, 2017 at 06:50 AM

    ainda continua,não consigo acessar,por favor me ajude a resolver esse problema

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    Answered by Carlos Henrique   on March 09, 2017 at 06:57 AM

    não consigo acessar como vou testar meus formularios,...gosto muito dessa empresa mas estão me prejudicando

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    Answered by Carlos Henrique   on March 09, 2017 at 06:59 AM

    esse meu email...da conta

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    JotForm Support

    Answered by Aury on March 09, 2017 at 09:26 AM

    Hello Carlos Henrique,

    The account is autosuspended because your form  is requesting password - Senha - in plain text fields.

    Please be advised that collecting this type of data in plain text fields will violate our Terms of use, as this is only allowed through encryption along database administration; and our forms do not provide this type of method.

    We have removed the guilty fields on this form and reactivate the account. You must refrain from doing a new form like that to prevent a potential suspension of your account.

    Kind regards

    Aury

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    Answered by Carlos Henrique   on March 09, 2017 at 09:34 AM

    obrigado ..estava pedindo senha para um serviço que vendo de assinatura digital aonde o cliente colocaria a senha desejada ok,...

    mas ja esta tudo ok,...

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    Answered by Carlos Henrique   on March 09, 2017 at 09:40 AM

    mas não farei mais,só quero que seja revisto pois ainda não consigo acessar minha conta

    e estou perdendo meus clientes sendo prejudicado

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    Answered by Carlos Henrique   on March 09, 2017 at 10:37 AM
    ok Aury não farei mas...vendo assinatura digital ...essa senha seria uma
    de escolha do cliente..
    por favor restabeleça minha entrada...ainda não consigo entra na minha
    conta..
    desde já agradeço.
    2017-03-09 11:25 GMT-03:00 JotForm :
    ...
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    JotForm Support

    Answered by Aury on March 09, 2017 at 06:48 PM

    Dear Carlos Henrique,

    The account associated with email address crediallpr@gmail.com is active:

    In case you are referring to a different account, please get back to us to let us know the username, so we will be able to look into the issue and provide accurate information.

    Best Wishes.