- Carlos HenriqueAsked on March 08, 2017 at 06:16 PM
Não consigo acessar minha conta, ....Page URL:
- IanAnswered on March 08, 2017 at 08:58 PM
Please note that accounts haven't been logged in for a long time are set to dormant status. I reactivated your account. However, I suggest you to test your form once again just in case before you proceed.
- Carlos HenriqueAnswered on March 09, 2017 at 06:50 AM
ainda continua,não consigo acessar,por favor me ajude a resolver esse problema
- Carlos HenriqueAnswered on March 09, 2017 at 06:57 AM
não consigo acessar como vou testar meus formularios,...gosto muito dessa empresa mas estão me prejudicando
- Carlos HenriqueAnswered on March 09, 2017 at 06:59 AM
esse meu email...da conta
- JotForm SupportAuryAnswered on March 09, 2017 at 09:26 AM
Hello Carlos Henrique,
The account is autosuspended because your form is requesting password - Senha - in plain text fields.
We have removed the guilty fields on this form and reactivate the account. You must refrain from doing a new form like that to prevent a potential suspension of your account.
- Carlos HenriqueAnswered on March 09, 2017 at 09:34 AM
obrigado ..estava pedindo senha para um serviço que vendo de assinatura digital aonde o cliente colocaria a senha desejada ok,...
mas ja esta tudo ok,...
- Carlos HenriqueAnswered on March 09, 2017 at 09:40 AM
mas não farei mais,só quero que seja revisto pois ainda não consigo acessar minha conta
e estou perdendo meus clientes sendo prejudicado
- Carlos HenriqueAnswered on March 09, 2017 at 10:37 AMok Aury não farei mas...vendo assinatura digital ...essa senha seria uma
de escolha do cliente..
por favor restabeleça minha entrada...ainda não consigo entra na minha
desde já agradeço.
2017-03-09 11:25 GMT-03:00 JotForm :
- JotForm SupportAuryAnswered on March 09, 2017 at 06:48 PM
Dear Carlos Henrique,
The account associated with email address email@example.com is active:
In case you are referring to a different account, please get back to us to let us know the username, so we will be able to look into the issue and provide accurate information.