What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm trying to connect my jotform to my stripe account

    Asked by amireles on March 08, 2017 at 07:04 PM

    When I try to connect my stripe account to the jotform it will not connect it just keeps saying "connecting"

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    JotForm Support

    Answered by Ian on March 08, 2017 at 10:20 PM

    I would suggest you to clear the form cache and the browser cache and try integrating by filling your Gateway credentials again . Browser cache : http://www.refreshyourcache.com/en/home/

     

    Form cache https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Let us know if that helps.