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    Form Freeze When Click On a Condition

    Asked by tonywaring on March 09, 2017 at 05:59 AM

    I seem to be unable to edit this form.  I have tried to edit the Conditions and it doesn't take me into the edit menu and the screen freezes.  I've also tried to access the properties to the individual fields again here the screen freezes.

    Page URL:
    https://form.jotformeu.com/tonywaring/HarveysPlansBookingForm

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Rose on March 09, 2017 at 10:16 AM

    Thank you for reporting us this issue. 

    I cloned your form to test on my side and I was able to see what you are referring. All the fields are editable but when you come to condition page, it is not possible to create a new condition, delete or edit a condition. In addition, it is not possible to move between tabs once you click on a condition. We are really sorry for this trouble caused you. I'm escalating this to our developers.

    Once it is fixed, you will be notified via this thread. On the other hand, there is no freeze issue for the form you created newly.

    Thank you in advance for your understanding. If you need any further assistance by our side, please let us know. 

     

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    JotForm Developer

    Answered by erhan on March 09, 2017 at 11:28 AM

    Hello,

    We have fixed that issue. Thanks for reporting.

    Best.