Typed text not showing in the field on Mac OS

  • ytokaya
    Asked on March 9, 2017 at 6:01 AM

    Hi,

    I got an complain from a user who tried filling in a form, he sees the field but what he types he doesnt see. He uses a Mac OS, do you know about this problem?

     

    regards,

     

    Yannick

  • Helen
    Replied on March 9, 2017 at 10:04 AM

    Hello Yannick,

    Thank you for contact us.

    I've checked the form on the website that you shared. I am using Mac OS Sierra now but I could not encounter any issue about filling your form. Everything works properly on my side.  As you can see below video:

    Typed text not showing in the field on Mac OS Image 1 Screenshot 20

    Please ignore this test submission. Please clear your browser caches and test it again. If you have got a still problem, please do not hesitate to contact us.

    Thank you.