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    Error in emailed results

    Asked by tdowdy on March 09, 2017 at 10:51 AM

    Please look at the attached file, which is a PDF of a submission email that I received. There are two fields that are wrong in the email, but correct when I go to the actual submissions page. The fields are:

    "Is your employer...?" and "Please choose one."

    The email is duplicating the last field "How will this effect your industry."

    Page URL:
    https://form.jotform.com/63466496257166

    Screenshot
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    JotForm Support

    Answered by John_Benson on March 09, 2017 at 07:32 PM

    Hi, I cloned your form and I remove the notification email then create a new one. This should fixed the issue. Here's a screen animation how to delete and create a new notification email:

    Here's the result:

    Related guide: Setting-Up-Email-Notifications

    Hope that helps. If you have questions, please contact us again. Thank you.